DCC Briefing Paper: Curating e-mails
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The widespread adoption of e-mail as the preferred means of professional communications has dramatically impacted the way that people work. This can be problematic for many organisations as the traditional record-keeping infrastructure is often inadequate for ensuring that messages in individual e-mail accounts are properly managed. Relying on backup tapes or simply purging messages from accounts after a specified period of time is not an appropriate solution to curating e-mails. Rather, organisational, cultural and technical solutions must be implemented to ensure messages are adequately maintained and remain accessible as required.