Lifting the lid on global research impact: implementation and analysis of a Request a Copy service
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In 2016, we activated the EPrints Request a Copy function in our institutional repository LSE Research Online (LSERO). As a mediated service, the implementation was a trial to ascertain the demand for restricted content. Since implementation in August 2016, we have received over 450 requests. The email addresses of users and their reasons given for requesting a paper offer a considerable and previously untapped source of qualitative data on the potential impact of LSE research. The Request a Copy button also allows us to gain a greater understanding of which disciplines are more popular pre-publication, and which are more sought after by those outside of academia, ranging from international organisations to local government departments. In this 10x10 talk, I will present key findings from our analysis of these data, including: • Key user groups • Accessibility and discoverability issues • Issues around the purpose and role of repositories • The reach and potential impact of LSE research beyond academia This service has allowed us to maximise the value and benefits of our repository through giving us a more insightful understanding of our users and an improved awareness of the global dissemination of LSE research.