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Please use this identifier to cite or link to this item:
http://hdl.handle.net/1842/4132
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| Title: | Evaluating Information Presentation Strategies for Spoken Recommendations |
| Authors: | Winterboer, Andi
Moore, Johanna D. |
| Issue Date: | 2007 |
| Journal Title: | Proceedings of the 2007 ACM Conference on Recommender Systems |
| Abstract: | We report the results of a Wizard-of-Oz (WoZ) study comparing two approaches to presenting information in a spoken dialogue system generating flight recommendations. We found that recommendations presented using the user-model based summarize and refine (UMSR) approach enable more efficient information retrieval than the data-driven summarize and refine (SR) approach. In addition, user ratings on four evaluation criteria showed a clear preference for recommendations based on the UMSR approach. |
| Keywords: | information presentation
spoken dialogue systems
user modeling |
| URI: | http://portal.acm.org/citation.cfm?id=1297260
http://hdl.handle.net/1842/4132 |
| ISBN: | 978-1-59593-730--8 |
| Appears in Collections: | Informatics Publications
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