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|Title: ||Evaluating Information Presentation Strategies for Spoken Recommendations|
|Authors: ||Winterboer, Andi|
Moore, Johanna D.
|Issue Date: ||2007|
|Journal Title: ||Proceedings of the 2007 ACM Conference on Recommender Systems|
|Abstract: ||We report the results of a Wizard-of-Oz (WoZ) study comparing two approaches to presenting information in a spoken dialogue system generating flight recommendations. We found that recommendations presented using the user-model based summarize and refine (UMSR) approach enable more efficient information retrieval than the data-driven summarize and refine (SR) approach. In addition, user ratings on four evaluation criteria showed a clear preference for recommendations based on the UMSR approach.|
|Keywords: ||information presentation|
spoken dialogue systems
|Appears in Collections:||Informatics Publications|
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