http://hdl.handle.net/1842/2171 2013-06-12T10:52:56Z http://hdl.handle.net/1842/2382 Title: On-line dispute resolution in cross-border consumer e-commerce transactions: lessons from eBay and ICANN Authors: Edwards, Lilian; Wilson, Caroline Abstract: Effective dispute settlement is regarded as one of the means of enhancing consumer confidence in cross-border purchases over the Internet. Yet, studies of online dispute resolution (ODR) show, on the whole, poor uptake of ODR by the public. This paper is based on a research project carried out by the authors (funded by the European Parliament) which explored why so few people resort to ODR and what are the implications of low uptake for consumer confidence in cross-border e-commerce. The authors expand the traditional definition of ODR and introduce a distinction between what they term 'hard' or traditional ODR processes and the more novel 'soft' ODR processes. The low uptake of 'hard' ODR is critically considered, as are the theoretical advantages and disadvantages of 'hard' and 'soft' ODR. Successful examples of one 'hard' and one 'soft' ODR mechanism are reviewed. The authors conclude with considering the implications for EU ODR policy in the short, medium and long term. 2007-01-01T00:00:00Z http://hdl.handle.net/1842/2294 Title: International Private Law, Consumers and the Net: A Confusing Maze or a Smooth Path Towards a Single European Market Authors: Waelde, Charlotte Abstract: The chapter discusses the growing emergence of international trade conducted via the Internet, with regard to the EU E-Commerce Directive and UK regulation. Specifically the chapter focusses on 'country of origin' versus 'country of destination' debates in attempting to understand the complexities of emerging legislation for business and consumers. 2005-01-01T00:00:00Z http://hdl.handle.net/1842/2259 Title: eBay Law: The Legal Implications of the C2C Electronic Commerce Model Authors: Guadamuz, Andres Abstract: This paper attempts to address some of the legal implications of the popular Consumer-to-Consumer electronic commerce model, in particular the implications of the successful and popular auctions site eBay. 2003-01-01T00:00:00Z http://hdl.handle.net/1842/2257 Title: Attack of the killer acronyms: The Future of IT Law Authors: Guadamuz, Andres Abstract: The paper discusses the reliance of internet technology law on acronyms, and its deeper socio-legal impact. It suggests that this resonantes for the future of research, teaching, and practice within information technology law. 2004-01-01T00:00:00Z